Laptopkey.com

4.6 star rating Rating - based on 240 reviews & complaints
This company's business is Computer laptop replacement keys.  
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Laptopkey.com Categories
Computer Equipment, Parts, and Supplies
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Customer Reviews, Ratings & Complaints
Review Posted 11/20/2018
Honest
My key order was out of stock and they immediately contacted me about it. They refunded the order right away. Read More »
 
 
 
Review Posted 11/16/2018
5 stars!
My order got lost in transit and it happens sometimes, but they reshipped right away. I was able to receive it the 2nd time. :) Read More »
 
 
 
Review Posted 11/13/2018
Trustworthy Company
I accidentally entered my old address on the order form resulting to not receiving it. I reported the issue to them and they only asked me to pay reshipping fee. They reshipped my order for free to my correct address. Read More »
 
 
 
Review Posted 11/9/2018
Helpful
For an old lady like me, I'm not 100% sure in what key model to order, I just order the first one on the list. I got an email asking me to send pics of my keyboard key for clarification and the support group assisted me in ordering the right one.... Read More »
 
 
 
Review Posted 11/8/2018
Excellent service
I live a small country in Europe and I needed a single replacement key for my laptop. The key I ordered arrived in less than 20 days and was exactly the same as the original key on my laptop. They responded to my emails within an hour to clarify w... Read More »
 
 
 
Review Posted 11/7/2018
Thumbs Up
It was my fault I ordered an incorrect hinge model and they were able to help me find the right one. And i only paid reshipping fee for me to get the correct key that fits my laptop! Read More »
 
 
 
Review Posted 11/5/2018
Very Satisfied
They do not have the key I ordered (out of stock) and they emailed me right away with options so i was able to still fix my key. Read More »
 
 
 
Review Posted 11/2/2018
It is working beautifully. Thanks a lot!
It is working beautifully. Thanks a lot! Read More »
 
 
 
Review Posted 10/31/2018
Life Saver
My keyboard key got broken and I needed the laptop for school exam. I ordered replacement and got it on time, within just one week. Awesome service! Read More »
 
 
 
Review Posted 10/31/2018
Fix my Laptop easily
Was recommended this website by a local repair shop. Didn't know anything like this existed... Very happy it does. Appreciate the service. Thanks Read More »
 
 
 
Complaint Posted 10/30/2018
Unsatisfactory
1. Site is not secure (beware of entering information). 2. My exact PC model, 20FLCTO1WW, was not listed. I had to browse through numerous similar models. 3. Back of key is visibly damaged: https://imgur.com/a/8YW9bSb 4. Shipping cost USA - $2.6... Read More »
 
 
 
Review Posted 10/2/2018
It Works and it's Cheap, Trust me!
If you tried to order a replacement key from your manufacturers site then you'll be paying a lot of money. Laptop key provides cheap replacement keys and you'll be getting all the parts from cover to rubber then hinge. I was skeptical since this s... Read More »
 
 
 
Complaint Posted 9/4/2018
No keys and no response
I ordered two keys three weeks ago and the keys have still not arrived. I have written separate emails to everyone in the company and received no response of any kind from anyone. Very disappointing. Read More »
 
 
 
Review Posted 8/31/2018
AMAZING SERVICE!
Hello Laptopkey.com! Just wanted to write to let you know that I've received my order and I couldn't be happier for the patience, time, excellent service, quality of the product, and easy install guide that you've provided. I am so glad I found yo... Read More »
 
 
 
Review Posted 8/27/2018
EXCELLENT SERVICE
All I had to do was enter my laptop model number and I was able to find the item I needed for my laptop keyboard. I had done the same with another online company only to have been directed to the wrong product 3xs, returning the items was such a h... Read More »
 
 
 
Review Posted 8/24/2018
Excellent commmunication and service
As I was looking for the keys, their website was easier to work with compared to the alternatives. They were very quick to send the keys and explained the process quite well since I was in a rush. I received the keys as explained. I will buy again... Read More »
 
 
 
Review Posted 7/15/2018
Fantastic Service
Acer wanted £38 plus postage in the UK for a whole new keyboard after I broke 1 hinge on 1 letter key. Laptopkey shipped out a new key that arrived from the US within a week for around £9 including postage. Communication was excellent and service... Read More »
 
 
 
Review Posted 6/20/2018
Speed and efficiency...
I received my order this morning and replaced the missing key. Thank you very much for your efficiency and your speed ! Read More »
 
 
 
Review Posted 6/14/2018
Finally got the key
My kid removed the q key of my laptop. After going a lot of people who adviced to replace keyboard, i got this website and ordered the key. The order was shipped the first time, however I did not get it, since it was address of india. These guys s... Read More »
 
 
 
Complaint Posted 6/12/2018
http://laptopkey.com is Froude i ordered key in April hasen't recived till 12th June
Hey Guys please don't trust this http://laptopkey.com i ordered from India a Laptop key in April and did the payment online and they shipped in 2 days but not given the tracking order they saying that sending in Invelope are you sick who send the... Read More »
 
 
 
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Additional Business Information
Hours   7:00 AM - 7:00 PM PST Phone   (800) 850-9661 Address   PO Box 9031
Canoga Park, CA 91309
Website   http://www.laptopkey.com Email   sales@laptopkey.com
Contact   Jason Marley Other  
 
 
 
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