Equity Trust Company

1.0 star rating Rating - based on 3 reviews & complaints
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Customer Reviews, Ratings & Complaints
Complaint Posted 8/5/2024
NO REAL LEGAL DOCUMENTS, FROM "USUAL SUSPECTS"
Yes, NO actual legal documents will be provided, both Noble Gold and Equity Trust pretend not to understand your request and have successful delay techniques to anyone who retires with a changed address and phone, I've played over a year with Equi... Read More »
 
 
 
Complaint Posted 8/6/2017
DO NOT. repeat. DO NOT USE EQUITY TRUST COMPANY
Former long time customer when ETC seemed to be one of the only custodian for our self directed IRA/Roth account. What was once poor customer service continued to decline - if that's even possible. The last straw was when I wanted to establish a "... Read More »
 
 
 
Complaint Posted 4/29/2014
Avoid these people!!
Poor customer service and incompetent handling. It took me three weeks and countless phone calls to cash out my IRA. Half of the time the line was busy for hours on end. I never talked to the same person twice, and every one of them bungled someth... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (855) 233-4382 Address   1 Equity Way
Westlake, OH 44145
Website   http://www.trustetc.com Email   EIServices@EquityInstitutional.com
Contact   New Contact Other  
 
 
 
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