Credit Card Management Services, Inc.

4.7 star rating Rating - based on 118 reviews & complaints
Credit Card Management Services, Inc. d.b.a. Debthelper.com is an IRS Approved 501c3 Non-Profit Florida Corporation dedicated to its mission to educate, advise and empower youth to seniors to handle debt, credit and housing and to provide affordable housing opportunities through the acquisition and rehabilitation of residential properties.  
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Credit Card Management Services, Inc. Categories
Credit Counseling & Repair
Debt Negotiation Services
Debt Consolidation Services
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Customer Reviews, Ratings & Complaints
Review Posted 2/7/2024
Reverse Mortgage Counseling
Mr. Doug Wiles was a great help in explaining the process and made certain I understood everything about this situation. He is a valuable asset to this company. Tom T. Read More »
 
 
 
Review Posted 12/12/2023
Reverse Mortgage
My reverse mortgage counseling with Barbara M was just great. She was very well informed and spoke in a clear voice making note taking and understanding simple. Although I felt well informed before the session ,I learned several things and felt it... Read More »
 
 
 
Review Posted 10/10/2023
5 Stars for Mr. Doug Wiles!
My Reverse Mortgage Counseling Session was scheduled for Monday, October 9th, 2023! Mr. Wiles was very punctual and to the point! Mr. Wiles completely explained the HECOM process versus other alternative reverse mortgages! Mr. Wiles was very thoro... Read More »
 
 
 
Review Posted 8/4/2023
Reverse Mortgage counseling
Alex B. was very good and helped me understand the reverse mortgage process much better Read More »
 
 
 
Review Posted 7/10/2023
Great service!
Five stars! Alex was very agreeable and knowledgeable. Read More »
 
 
 
Review Posted 7/5/2023
Reverse Mortgage Review - Doug Wiles
I had great help and clarification on the reverse mortgage and the process. Doug Wiles made everything clear and was very helpful in explaining the process. Thanks for the help and patience getting this done. Read More »
 
 
 
Review Posted 6/3/2023
Best Credit Solution
I had 3 charge offs , school Loan, evictions, late payments on my credit and my credit score was in the low 400’s . Just 3 weeks ago I had no Home , no car and I was not qualified for any type of loan due to my poor Credit. I came across a comment... Read More »
 
 
 
Review Posted 2/7/2023
Counseling
Doug Williams was very thorough and knowledgeable. His friendly and professional attitude made our session a informative and easy experience. Read More »
 
 
 
Review Posted 1/27/2023
Interview with Barbara Molina
My counseling service for a reverse mortgage was handled by Barbara Molina. She was very good and answered my questions on a very professional basis. I would recommend anyone considering a reverse mortgage to go thru Debt Helper. Com to get the co... Read More »
 
 
 
Review Posted 11/10/2022
Fully Informed on Complex Subject
Doug's experience showed as a counselor made this complex subject easy to understand. Good experience learning about how to get a reverse mortgage. Read More »
 
 
 
Review Posted 9/21/2022
Excellent Experience
I had a very good experience going through the mandatory counseling for a reverse mortgage. My counselor, Chris F. was very thorough and patient during my session, and was also very kind. Very professional and pleasant experience overall. Read More »
 
 
 
Review Posted 9/14/2022
Alex did a great job
Alex was very thorough in explaining the HECM loan. He was efficient and answered all questions about the loan. Read More »
 
 
 
Review Posted 9/14/2022
Doug Wiles Was Great
Counseling with Doug was informative and very profesional with a touch of humor. He answered all our questions and concerns about some of the details and the process and he was friendly and pleasant during our session. Read More »
 
 
 
Review Posted 7/12/2022
Alex was great
HECM counseling was done with Alex, he was very thorough, he went thru each detail and made sure that my parents in their 90's understood things clearly. Alex took his time in answering all questions asked. throughout the counseling he had a nice... Read More »
 
 
 
Review Posted 7/7/2022
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Great Experience with Debt Helper and Christopher Frallicciardi
I completed my HECM Counseling with Chris. He was great to work with made sure I understood everything involved and exactly how a reverse mortgage worked. I had done a bunch of investigating but did have a few questions for which his explanations... Read More »
 
 
Business's response - by DebtHelper.comon 7/11/2022
Thank you for your review! We really appreciate the feedback! Read More »
 
Review Posted 6/9/2022
Great Experience with Debt Helper and Pedro Padilla
We completed our HECM counseling with Pedro Padilla. What a pleasure he was in explaining everything in detail as to what a reverse mortgage is. Every question we had was answered in detail. He was very thorough and wanted to make sure we made the... Read More »
 
 
 
Review Posted 6/7/2022
Great Experience with DebtHelper and Pedro Padilla
We just finished our HECM reverse mortgage counseling session with Pedro Padilla from DebtHelper. Pedro was very personable, as well as professional, and he did a fine job of guiding us through the process - explaining the rates and terms, as well... Read More »
 
 
 
Review Posted 3/19/2022
Credit Rebuild And Fund Recovery...
Months ago I was scammed by some rip-offs after my father’s death, they promised to fix my credit score. I told them my entire financial situation and they promised to help me ASAP and I trusted them. They asked me to make an upfront payment of $2... Read More »
 
 
 
Review Posted 1/19/2022
HECM COUNSELING W PEDRO PADILLA 2022-01-19
HAD A COUNSELING SESSION W PEDRO PADILLA OF DEBT HELPER ON 1/19/2022 FOR 1 HOUR. MR PADILLA WAS VERY COURTEOUS, KNOWLEDGEABLE, AND PROVIDED HELPFUL, INFORMATIVE ANSWERS TO OUR QUESTIONS. WE ARE FULLY SATISFIED W THE SERVICE. THANK YOU. Read More »
 
 
 
Review Posted 10/13/2021
Credit Card Management Services, Inc.
The HECM Counseling Session we had with Pedro was an outstanding service to us. Pedro was patient, through and very informative about our goal of applying for a reverse mortgage on our home. He took time to answer all our questions, was polite and... Read More »
 
 
 
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Additional Business Information
Hours   Mon. - Thurs. 9am to 9pm Fri. - 9am to 7pm Sat. - 10am to 5pm Phone   (800) 920-2262 Address   1325 North Congress Avenue, #201
West Palm Beach, FL 33401
Website   http://www.debthelper.com Email   feedback@debthelper.com
Contact   Customer Service Other  
 
 
 
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