donald l.'s review of Rosen Entertainment Systems

Rosen Entertainment Systems

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Customer Reviews & Ratings
Complaint Posted 6/13/2011
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Review 6/13/2011
Reported a defective ipod/sirius adapter twice for my wife(see letter below sent 6/6/11) and received email promising to respond within 48 hrs. Have not received any manner of correspondence since. Now I may cancel my satellite radio account unless I purchase a new radio. If I do, it Won't be a Rosen. I really would have preferred an exchange for a one that works. Very frustrating attempting to correspond with a machine. Dear Sir/Madam, Since I purchased my 2008 RAV4, the Rosen radio has not given me the opportunity to enjoy the use of my Sirius radio. The signal has been intermittent. Sirius radio sent me a replacement. The technician discovered that the radio works perfectly. However, the ipod/sirius adapter connection is defective and he demonstrated it. After 2 1/2 months of inconsistent satellite radio, I would appreciate a replacement part so I have a fully operational Rosen product. Thanking you for your assistance in advance. Yolonda Gates-Levy 106-11 177 Street Jamaica N.Y. 11433 917-257-5774/646-623-5260 Ipod/sirius adapter DP 1053 Rev F 1053 – 01 VIN # 860588 2008 Toyota RAV4
 
 
 
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Additional Business Information
Hours   Phone   (951) 898-9808 Address   1120 California Avenue
Corona, CA 92881
Website   http://www.rosenentertainment.com Email   info@rosenentertainment.com
Contact   Charles Lister Other  
 
 
 
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