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Review 2/5/2011
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My issue is that I cannot get a hold of someone to discuss my account. Yes, it may be a weekend, but a Friday error that doesn't show up until Saturday cannot be resolved or even discussed until Monday. There isn't an email address in the contact or tied to ones account. So if you are proactive in catching an error, you cannot even document that you tried to get it solved as soon as possible.
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