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Review 1/27/2010
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This company supposedly manufactured some poor-quality bunk beds purchased online from Totally Kids Furniture in MN in August 2009. The product is shoddily-made and unsafe -- it broke after less than a month. Neither Best Quality (a misnomer!) Furniture nor Totally Kids has been willing to resolve any of the multiple problems we've had with the beds - (each company refers us to the other, like a bouncing ball.) We were told at the time of the sale that they could be converted to twin beds - they cannot be. Although they say they are made in CA, the shipping box indicates they are made in Viet Nam. We are concerned that the beds have been recalled but nobody will even address our question. We think they should be recalled if they have not already been. At last check, Totally Kids was still selling this Forest City model bed and even offering it at a discount. I want to try to prevent others from going through what our family has experienced with Best Quality Furniture and Totally Kids. Some child is going to be seriously injured when the bed collapses as it did with our grandson. We have filed a report with Consumer Product Safety and hope that they are able to get the beds off the market.
In rating the company (below), I have selected "1 star" only because there is no option for NO stars. I can honestly say that Best Quality Furniture has done nothing to warrant a positive comment in our experience.
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